Changelog

You can now choose the font used in your Anagram chat experience. In the design settings, there’s a new font picker with the full Google Fonts library, so it’s easier to make your assistant feel consistent with the rest of your site and brand.

What's new

• Browse and search 1,000+ Google Fonts directly in design settings.

• Preview font changes immediately in Studio as you fine-tune your chat experience.

Why we made these changes

Typography is a big part of how an experience feels. Before this update, styling your chat to match your brand meant working around a fixed default. We added font selection so you can make your assistant feel more native to your site.

Shopify data in Anagram already refreshes automatically each day, but sometimes you need updates sooner — especially after making recent catalog changes. You can now manually start a Shopify sync directly from the Data Hub, so you don’t have to wait for the next scheduled refresh.

What's new

• Manual Shopify sync from the Data Hub: Open your Shopify integration card and choose Sync now to start a fresh sync whenever you need it.

• Better support for recent Shopify changes: If you’ve just updated products, collections, or other catalog data in Shopify, you can pull those changes into Anagram right away instead of waiting for the daily sync.

Why we made these changes

Daily syncing works well for routine updates, but it can be limiting when you’ve just made important changes in Shopify and need Anagram to reflect them quickly. This gives teams a simple way to refresh Shopify data on their own schedule, right from the place they already manage integrations.

We redesigned the chat input to feel lighter and easier to use as conversations unfold. The composer now stays compact when you just want to send a quick message, then expands to reveal more controls when you focus the field, add an attachment, or continue an existing conversation.

What's new

• Smarter composer behavior: The input now starts in a simpler state, with the send button tucked neatly into the field for faster one-line prompts.

• Expanded controls when you need them: As soon as you click into the input, attach a file, or return to an active conversation, the composer reveals extra actions without crowding the initial experience.

• Start over is easier to find: Resetting a conversation now lives directly alongside the rest of the input tools, so it’s available when relevant but out of the way when it’s not.

• Smoother transitions: The input and its controls now expand and collapse more gracefully, making the chat experience feel more polished as the interface changes around your message.

• Better spacing in longer chats: We adjusted the conversation layout so the latest message sits more comfortably above the input instead of feeling cramped at the bottom.

Why we made these changes

The chat input is one of the most frequently used parts of the product, so small friction adds up quickly. We wanted the first interaction to feel simple and focused, while still keeping attachments and conversation controls close at hand once you need them. These updates make the composer easier to scan, easier to act on, and more comfortable to use over longer back-and-forth conversations.

Suggested replies in Anagram chats now feel more like part of the conversation, not a separate interaction. Instead of interrupting the flow with a special question state, Anagram now shows the assistant’s message as plain chat text and presents tappable reply options underneath, so shoppers can respond quickly or type their own answer.

What’s new

• Suggested replies now appear as quick-reply buttons below the conversation, after the assistant asks a question in plain language.

• Starting prompts with suggestions follow the same pattern, so shoppers first see a natural greeting and then a set of suggested next steps.

• Tapping a suggestion sends it as a normal message, which keeps the conversation history cleaner and makes suggestion-based replies behave like any other response.

• The chat layout now groups messages into clearer conversational turns, making back-and-forth exchanges easier to follow as the conversation grows.

• Streaming responses feel smoother, with improved message reveal behavior and better viewport handling as new replies and suggestions appear.

Why we made these changes

We wanted suggested replies to speed people up without making the chat feel rigid or overly scripted. By separating the assistant’s message from the reply options, the experience feels more conversational, gives shoppers a clearer sense of what’s happening, and still lets them branch off with their own words whenever they want.

Product recommendation cards now use your project’s default currency, so shoppers see prices in the format they expect instead of a hardcoded dollar symbol. If you sync your product catalog from Shopify, Anagram can pick up the default currency automatically. You can also update it yourself in project settings.

What's new

• Correct currency on recommendation cards: Product recommendations now display prices using your project’s selected currency, including the right symbol and formatting.

• Project-level default currency: You can now set a default currency in project settings for each project.

• Automatic currency detection for Shopify projects: When you sync a Shopify store, Anagram will use the store’s default currency when available.

Why we made these changes

When recommendation cards show the wrong currency, it creates confusion at the moment a shopper is deciding whether to click or buy. We made this update so prices in Anagram match the storefront context more reliably, especially for brands selling outside the US or operating in multiple regions.

Suggestion rules let you set persistent, automated logic for which suggestions appear on product pages. Instead of relying entirely on AI-generated suggestions or editing pages one by one, you can define rules that match against your catalog data and apply to every product that fits your criteria, now and in the future.

What’s new

• Rule-based suggestion matching: Define conditions using product tags, categories, or custom attributes, and pair them with specific suggestions. When a visitor lands on a matching product page, those suggestions appear automatically.

• Composable condition builder: Build rules with up to five conditions joined by AND/OR logic. The condition builder auto-populates with your actual catalog facets, so you're always working with real data.

• Priority ordering with drag-and-drop: Rules are evaluated in order, and the first match wins. Reorder them with drag-and-drop to control which rules take precedence.

• Graceful AI fallback: When no rule matches a product page, the system falls back to AI-generated suggestions. Rules and AI work together, not as a replacement.

Why we made these changes

For brands with large catalogs, editing suggestions page by page doesn't scale. A store with thousands of products needs a way to say "for all shoes tagged Summer, show these suggestions" without touching each page individually. Suggestion rules solve that by letting you express intent at the catalog level. They apply retroactively to existing products and automatically cover new ones that match your criteria, which means your suggestions stay relevant as your catalog grows.

We've added a notification system to Anagram so your team never misses important updates.

What’s new

• Notification bell: A bell icon in the sidebar shows an unread count badge, giving you a quick glance at what needs attention.

• Slide-out panel: Click the bell to open a notification sheet with your latest alerts — each with a title, message, timestamp, and optional deep link to the relevant page.

• Real-time delivery: Notifications arrive instantly via real-time push, with a toast appearing as soon as something happens, no refresh needed.

• Mark as read & delete: Manage your notifications inline — mark them as read with a click, or dismiss them with the trash icon.

• Team-wide alerts: Notifications are sent to all members of a project automatically. When a Shopify sync completes, for example, everyone on the team gets notified with a link to the Data Hub.

Why we made these changes

As teams grow and workflows get more complex: syncing product catalogs, managing data, collaborating across experiences — it's easy to miss important events. Notifications bring those moments to you so you can act on them right away, without having to check each page manually.

We’ve shipped a major UI refresh to the Anagram end-user experience, designed to feel more intentional, modern, and flexible across real customer pages, especially PDP sidebars.

What’s new

• Simplified layout: The avatar icon has been removed to free up space and avoid layout issues on smaller screen sizes.

• Updated buttons: Buttons now use a refreshed design that feels clearer and more intentional.

• Shining Prompt Input: The Prompt Input now supports an animated “shining border.” Choose from three color gradients or disable it entirely in the Design tab.

• Subtle glow effect: A new center “smudge” adds a soft glow to the Prompt Input for a more polished, modern feel. This can also be toggled off in the Design tab.

• Smarter branding: “Powered by Anagram” is hidden on initial load and appears only after a user interacts with the experience, keeping pages clean while still preserving attribution.

Why we made these changes

Over the past few months, we’ve learned a lot from real-world usage. As Anagram moves into more PDPs and tighter sidebar placements below the Buy button, the previous UI felt constrained. This new design performs far better in smaller footprints while still feeling premium when there’s more space.

Find the right location, right when it matters

We’ve released Location Finder, a new Anagram skill that helps customers quickly find the closest store, dealer, or service location directly from your site.

How it works

• Flexible placement: Use Location Finder as the starting state of an experience, or integrate it into another experience flow.

• Context-aware: Anagram surfaces Location Finder automatically when it’s most helpful, guiding users to where they should go.

• Centralized data: Manage all of your locations in one place using Location Sets in the Data Hub.

• Easy setup: Add locations via CSV upload or manual entry, then publish and embed with no code.

• Built-in insights: Track engagement and usage from the Metrics tab after launch.

As a bonus, Location Finder works seamlessly alongside other Anagram experience types, making it easy to combine product guidance, support, and location discovery in a single flow.

Learn on how to get started with one.