A simpler editor for configuring your agent
We’ve reorganized the editor to make the most important setup tasks easier to find and faster to complete. Instead of jumping between multiple tabs, you can now configure your agent’s goal, conversation starter, skills, and guidelines in one streamlined workflow, with appearance and performance details separated into their own clear areas.
What's new
A clearer top-level editor: The editor now centers on three main areas — Agent, Appearance, and Insights — replacing the previous, more fragmented tab structure.
One place to set up your agent: The new Agent tab brings together your goal, conversation starter, active skills, and guidelines so you can shape how the experience behaves without bouncing between screens.
More control over the first message: You can now edit the opening conversation starter and the text input placeholder directly from the Agent tab.
A no-suggestions starting experience: You can choose to start with just the chat input and no suggestions, which is useful when you want visitors to begin with their own question instead of selecting a prompt.
Faster management for suggestions and skills: Page-aware suggestions and location settings now have clearer management actions, and skills can be reviewed from a compact summary before opening their detailed settings.
Why we made these changes
As experiences become more sophisticated, the old editor flow made simple setup feel more spread out than it needed to be. We rebuilt the editor around the decisions teams make most often: what the agent should do, how it should look, and how it’s performing. The result is a more focused setup flow that helps you go from idea to a polished experience with less navigation overhead.